Get in Touch

Contact Details

Our team at CarPalma is ready to assist you with any questions about renting a car in Palma de Mallorca, including queries about our no deposit policy, debit-card-friendly bookings, vehicle availability, or pickup arrangements at Palma Airport.

Email:
info@carpalma.com

Phone:
+34 684 757 493

Address:
Palma de Mallorca, Spain

Office Hours:
Monday to Friday: 08:00 - 20:00 (CET)
Saturday: 09:00 - 17:00 (CET)
Sunday: 10:00 - 15:00 (CET)

When to Email Us

Email is the best channel for non-urgent questions - for example, if you want to confirm whether a specific vehicle class is available during your travel dates, ask about adding a child seat or GPS navigator to your booking, or clarify the details of our no deposit car rental process. We aim to respond to all emails within a few business hours during office hours, and by the next working morning for messages received outside those times.

If you are researching a longer stay - such as a weekly or monthly car hire in Mallorca - email is also the ideal way to request a tailored quote. Simply include your preferred pickup date, duration, and the type of vehicle you have in mind, and we will come back to you with current availability and any ongoing promotions.

When to Call Us

For same-day bookings, last-minute changes, or urgent queries on the day of pickup, calling us directly is the fastest route. Our phone line is staffed throughout office hours and our team can confirm vehicle status, adjust your pickup location, and answer questions about documents you will need at the counter - all in a single call. You do not need a credit card to confirm a booking over the phone; a debit card is fully accepted.

Our Office Location in Palma de Mallorca

CarPalma operates from the Palma de Mallorca area, with our primary desk conveniently accessible to both arriving and departing travellers at Son Sant Joan Airport - Palma de Mallorca Airport (PMI), located approximately 8 kilometres east of the city centre along the Ma-19 motorway. Whether you land at Terminal A or Terminal B, our team can coordinate a smooth handover so you are on the road toward the old town, the Passeig Maritim waterfront, or the Serra de Tramuntana mountains within minutes.

For customers staying in central Palma - near La Lonja, the Eixample district, or along the Portixol seafront - we also offer flexible vehicle delivery arrangements. Please get in touch by email or phone in advance to arrange a specific drop-off point that suits your accommodation.

A Note on Booking

The quickest and most convenient way to secure your vehicle is to book online directly through our website. The booking process requires no deposit and no credit card - a standard debit card is all you need. If you prefer to speak with someone before confirming, our team is happy to walk you through the available options and help you choose the right car for your itinerary, whether that is a compact automatic for short city trips or a spacious 7-seater for a full family exploration of the island.